Retail Sales & Offers

Cave Shepherd Card Services

CS Online, Transactional Alerts & eStatements

CS Online Account Management

For your added convenience, you can manage your Cave Shepherd Visa Credit Card account online. The CS Online Service offers 24 hour access to your account information where you can check your account balance, view your past and pending transactions and access online statements up to three (3) months. Simply complete the necessary registration details in order to get you started. Once registered, getting started is Easy!

  1. Select the tab “Already Registered? Log In”
  2. Using the User ID and Password provided at registration, you can gain easy access to your account information.

For security purposes, the initial password provided to you must be changed at your first log in.

Transaction Alerts

Get peace of mind from knowing exactly when your Cave Shepherd Visa Credit Card is being used by signing up for Transaction SMS & Email Alerts. These alerts allow you to monitor your Card transactions by sending real time alters via your email or mobile phone messages through our dedicated service. This helps you manage and track transactions processed within the VISA payment network, while identifying potentially fraudulent transactions. You can choose to receive your alerts as a text message sent to your mobile device or as an email sent to your inbox. Alerts include the transaction time, amount, status (approved/decline) and the merchant name and location (if available).

  1. Log into your CS Online Account
  2. Go To Preferences
  3. Indicate your preferred alerts method – either SMS or Email
  4. Supply your mobile number or email where required
  5. Generate and enter the Verification Access Code, which you will receive via text or email
  6. You’re all set!

Benefit from Real Time Alerts!

eStatements

Enrolling to Go Green with your Cave Shepherd Visa Credit Card is a simple process, one that can be done from the comfort of your home or office once you are a registered CS Online user. Our CS online eStatements are user friendly, being created identically from our monthly mailed Statement format. Cardholders can choose to view and/or download their eStatements and save them for their personal records monthly.

Payment Options

Cave Shepherd Card payments can be made at any of the below locations:

  • Cave Shepherd Broad Street
  • Cave Shepherd Vista
  • Cave Shepherd West Coast Mall
  • Cave Shepherd Sunset Crest Mall
  • Pages Bookstore Warrens
  • Harrisons/Total Sport Sheraton Mall

For your added convenience, please feel free to use one our secure online payment channels:

 

Creditor Life Insurance

Protect your Credit today with the Creditor Life Plan specially designed for Cave Shepherd Visa Credit Cardholders. Enjoy the peace of mind that comes with Creditor Life Insurance which protects you and your family in the event of unforeseen illness or loss. Easy monthly premiums make this cover affordable while providing valuable protection.

This insurance service offers you:

  • Short Term Disability
  • Long Term Disability
  • Death Benefit
  • Automatic coverage once enrolled

All Cardholders between the ages of 18-65 are eligible.

Frequently Asked Questions

  1. Who is eligible to apply for Creditor Life Insurance?
    All Cave Shepherd Cardholders between the age of 18 and 65 are eligible to apply.

  2. How do I apply for Creditor Life Insurance?
    All new Cave Shepherd Visa Credit Card applicants are automatically registered for the program.

  3. How much does Creditor Life Insurance cost?
    The premium rate is .25ȼ per $100 per month of the outstanding loan balance at the end of the prior month for a single Cardholder. For example, if your account balance at the end of July is $1,550, a total premium of $3.88 will be charged to your Cave Shepherd Card account during the month of August.

  4. What are my benefits for having Creditor Life Insurance?
    The outstanding balance on your Cave Shepherd Card will be repaid if you become disabled due to Short Term or Long Term illness or in the event of death.

  5. Can I be covered for joint insurance?
    No, the coverage is only applicable to the principal Cardholder.

  6. Do I have to provide medicals to be eligible for Creditor Life insurance?
    No. Medical evidence is not required for this insurance.

  7. How do I pay my premium?
    The premium will be charged directly to your Cave Shepherd Visa Credit Card account each month, once you have an outstanding balance at the end of the previous month.

  8. When does my coverage terminate?
    Coverage terminates at age 70.

  9. What happens if I repay my outstanding balance and two (2) months later I incur a balance? Do I have to reapply for coverage?
    No, you will not be required to reapply and you will only be charged a premium if you incur a balance on your account.